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Hawkins, Norval A.

"Certain Success"

" Courtesy and politeness are not
natural attributes. In order to make yourself a master salesman you need
to _develop_ them to an unusually high degree. You may _intend_ to be
courteous and polite always, but only the development of the _fixed
habit_ will fully support your intention.
You cannot be polite, however courteous you mean to be, unless you take
pains to prepare yourself with knowledge of the usages of polite people.
In order to be polite, it is necessary that you do not only the
courteous thing, but the _correct thing_. Your courtesy might displease
if it were unsuited to the circumstances. It would not be polite, for
example, to invite an orthodox Jew to dinner and then to serve him with
a pork tenderloin. Your intention to be a courteous host would not
lessen your offense against good manners. Your guest would be incensed
by your impoliteness, not pleased by your courteous intention.
[Sidenote: Virility Pleases]
No quality you have is more generally pleasing than virility--_your man
stuff_.


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